Quotes

The Heart of Change, Page 176

Once you see what works, once you have an optimistic sense that you can help create better organizations, it’s amazing what can happen.

The Speed of Trust, Page 176

If you really want to build trust, you have to know what ‘results’ mean to the person to whom you’re delivering.

Something Really New, Page 176

…if a company is to grow, innovation must happen. It is too important to leave to chance.

The Art of the Start 2.0, Page 176

High achievers tend to have major weaknesses. People without major weaknesses tend to be mediocre.

The Start-up of You, Page 176

If you don’t have to seriously think about the risk involved in a career opportunity, it’s probably not the breakout opportunity you’re looking for.

A Game Plan for Life, Page 176

Make each day your masterpiece.

Never Split the Difference, Page 176

…body language and tone of voice – not words – are our most powerful assessment tools.

168 Hours, Page 176

…maybe some people out there really, really love laundry. If this is you, embrace it.

A Sense of Urgency, Page 176

If urgency drops sufficiently and momentum is lost, pushing complacency away a second time can be much more difficult than it was the first.

Thanks for the Feedback, Page 176

…when we think about the consequences of feedback, the goal is not to dismiss them or pretend they don’t matter. The goal is to right-size them, to develop a realistic and healthy sense of what might happen and respond…