Quotes

The Hard Thing About Hard Things, Page 177

During the [one-on-one] meeting, since it’s the employee’s meeting, the manager should do 10 percent of the talking and 90 percent of the listening.

Influencer, Page 177

If you want to change an old norm, you have to talk about the old norm. You have to talk about the new norm. You have to talk.

Fierce Conversations, Page 177

It’s not our thoughts or feelings that get us into trouble. It’s not our disclosures that cause distress. It’s our attachment to them, our belief that we are right.

Denial, Page 178

Denial is not a matter of intelligence. It is a matter of point of view.

Flawless Consulting, Page 178

People will resist change that is inflicted on them, no matter how compelling the case.

The Quarter-Life Breakthrough, Page 178

An investment in your breakthrough community is the best possible use of your time and resources.

Think Like a Champion, Page 178

Creating and employing a discipline of focus is a good way to avoid spending more time than necessary on any one thing.

Accelerate, Page 178

…the more adept [an organization] becomes at dealing with a hypercompetitive environment… the more those skills become a part of its DNA or culture.

Why Work Sucks and How to Fix It, Page 178

You owe [your employer] your work; you do not owe them your time. You do not owe them your life.

Fierce Conversations, Page 178

We are guaranteed to offend others when we present our impressions and interpretations as the truth.