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Change cannot be viewed as the enemy – instead, it is the source of both personal growth and organizational salvation.

Only by changing themselves can organizations get back into the game and get to the heart of things.

In this service-intensive, information-intensive age, every organization’s primary resource is its people.

Only the most innovative organizations have begun truly to tap into their primary resource, their people, much less giving them the means to do what they are capable of doing.

As organizations transform themselves, they will transform the world.

To date, organizations have done far more to stifle leadership than to encourage it.

…the organization must offer its employees the kinds of experiences that will enable them to learn and, finally, to lead.

All organizations, especially those that are growing, walk a tightrope between stability and change, tradition and revision.

…to succeed in the Infinite Game of business, we have to stop thinking about who wins or who’s the best and start thinking about how to build organizations that are strong enough and healthy enough to stay in the game for many generations to come.

The true value of an organization is measured by the desire others have to contribute to that organization’s ability to keep succeeding, not just during the time they are there, but well beyond their own tenure.