 |
Studies done by outside experts seldom carry the kind of personal ownership and commitment needed to deal with difficult management issues.
|
24 |
 |
When we get resistance, one good guess is that the manager feels he or she is going to lose control.
|
141 |
 |
The way the problem is managed has a powerful effect on the way our expertise can be used.
|
170 |
 |
Technical and business problems almost always have accompanying management problems that affect how the technical or business problem gets solved.
|
170 |
 |
Accurate information about how the organization is functioning is not available to most managers.
|
210 |
 |
Helping the manager face up to the impact difficult relationships have on the problem may be the most important contribution you can make.
|
219 |
 |
People’s trust in management comes down not so much to whether management is right, but to whether it is willing to tell the truth.
|
268 |
 |
We work hard at managing, and at times manipulating, those who have power over us.
|
272 |
 |
…Let’s face it. The world will not be managed. Life is curly. Don’t try to straighten it.
|
15 |
 |
Consensus management does not work, period. Eventually, it will put you out of business.
|
141 |
