 |
…many people knowingly spill beans as they fight for the feeling of self importance. Kind of pitiful, but true.
|
154 |
 |
You cannot tell anyone anything… You can only help people see for themselves.
|
176 |
 |
The naturally glib negotiator talks too much. The brilliant negotiator tries to overpower his adversary with intelligence.
|
178 |
 |
…this fadeaway is far more effective than burning bridges.
|
242 |
 |
The digital medium is all about speed and brevity. It may make communication efficient, but it’s not effective when it comes to making friends.
|
144 |
 |
“You have to keep pinging and pinging and pinging and never stop. You have to feed the fire of your network or it will wither or die.”
|
181 |
 |
In… studies… interacting with members of another group reduced prejudice in 94 percent of the cases. Although intergroup communication isn’t a panacea, that is a staggering statistic.
|
139 |
 |
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart.
|
158 |
 |
Without communication there is no negotiation. Negotiation is a process of communicating back and forth for the purpose of reaching a joint decision.
|
35 |
 |
Communication is never an easy thing, even between people who have an enormous background of shared values and experience.
|
35 |
