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There is a need for challenges as high as mountains… There is a need for quests.

Exceptional leaders are fearless in setting their expectations of excellence in clear language before and during a project, as well as in the way they handle deviations from the expectations…

Regardless of whether the culture matches what is written on the walls, what is important for you as a leader is to be very clear on your own expectations of excellence.

Exceptional leaders stand out because they will go beyond the stated organizational values and make them their own.

When the formal expectations of excellence match the daily interactions, a powerful foundation is formed that enables the whole organization to rise to expectations of excellence.

Leaders will continue to practice those behaviors for which they are promoted.

The key action of exceptional leadership when confronted with failure is to gather the great from the shrapnel of failure.

…exceptional leadership must… generate lots of ideas based on what you just learned.

I expect the leader responsible for any project to ensure that the project is starting from a foundation for greatness.

…within that diversity of ways to lead, exceptional leaders know that different circumstances call for different styles of leadership. The key is to make your expectations of leadership known.