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…as in nature, the diversity of culture is a rich, textured tapestry of where we have all come from with our unique backgrounds.
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34 |
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Exceptional leaders know that when encountering some behavior or action that appears unacceptable, their first thought should be to wonder what they don’t understand about the person and the communication process.
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35 |
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Having multiple ways of thinking about things can lead to arguments, but with great leadership this results in great innovation.
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36 |
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The exceptional leader believes that when someone is causing problems it is not the person’s intention to cause problems.
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37 |
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See reality. Accept reality. Deal with reality.
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40 |
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Be courageous and set the bar of excellence high. Provide the investments and belief in your people that they can learn how.
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43 |
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The real role of exceptional leadership is to create a culture where people do extraordinary things!
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43 |
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Once you have created your first gelled team, you will work continually to find more ways to create gelled teams and improve how you do so.
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45 |
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The exceptional leader is always looking for ways to create teams of people in which the team can figure out how to address the trouble without management involvement.
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45 |
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The final key to the exceptional leadership power to transform the troublesome to the tremendous is to take ownership of your leadership power.
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48 |
