 |
Ample research has shown that people working in self-organized teams are more satisfied than those working in inherited teams.
|
106 |
 |
The highest, most satisfying experiences in people’s lives [occur] when they [are] in flow.
|
114 |
 |
Failing to understand this conundrum – that satisfaction depends not merely on having goals, but on having the right goals – can lead sensible people down self-destructive paths.
|
143 |
 |
Do a wonderful job, do it on time, do it on budget, don’t complain, and give the customer a little extra. This is the blueprint for customer satisfaction and for continued sales success.
|
94 |
 |
The critical assessment of daily actions and decision making pinpoints weaknesses, works with strengths, and develops self-esteem.
|
99 |
 |
Bottom line: It’s better to give before you receive. And never keep score. If your interactions are ruled by generosity, your rewards will follow suit.
|
22 |
 |
Credibility is the first thing you want to establish in any interaction, and ultimately, no one will buy from you unless you establish trust.
|
83 |
 |
What truly moves us as human beings, what prompts us into action, is emotion.
|
222 |
 |
…tell an inspiring story that will propel your friends and associates into action with spirit and fearlessness…
|
223 |
 |
Without committing to a clear plan of action… people often hesitate to call their peers on actions and behaviors that seem counterproductive to the good of the team.
|
189 |
