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…in the end, a business’s goal is to generate value, not to make sure its employees’ lives are as easy as possible.

You can cajole, influence, inspire, and motivate – but something an employee would rather lose is job than move out of his comfortable routines.

You’ll attract the employees you need if you can explain why your mission is compelling… something important that no one else is going to get done.

…an organization that has properly identified its values and adheres to them will naturally attract the right employees and repel the wrong ones.

…leadership teams… still struggle with effective communication because employees wonder about the authenticity of what they are reading and hearing.

The most memorable time of an employee’s career, and the time with the biggest impact, are his or her first days and weeks on a new job.

…when leaders fail to tell employees that they’re doing a great job, they might as well be taking money out of their pockets and throwing it into a fire…

When employees are miserable they perform worse. They’re also more likely… to burnout, leading to increased healthcare costs and expensive employee turnover.

There’s great advantage for those organizations willing to end the reign of unstructured workflow and replace it with something designed from scratch with the specific goal of maximizing value production and employee satisfaction.

When it comes to the more troublesome negative news, be candid and take responsibility… Level with employees about problems in a timely fashion.