 |
…with fewer middle managers to serve as buffers between bosses and employees, bosses become more powerful.
|
127 |
 |
A manager must convince employees that what they are doing is meaningful and appreciated.
|
160 |
 |
In a modern company, the knowledge crucial to success is dispersed across the employees and cannot all be concentrated at the the top management level.
|
262 |
 |
…while most decisions should be delegated to employees with superior knowledge of local conditions, overall authority… cannot be passed down the line.
|
263 |
