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Focus:
A trained eye for the subtle cue offers advantage in many life arenas.
|
94 |
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|
Focus:
…readings of meta-messages in nonverbal channels occur to us instantly, unconsciously, and automatically.
|
96 |
|
|
Focus:
Cognitive empathy gives us the ability to understand another person’s ways of seeing and thinking.
|
99 |
|
|
Focus:
’Theory of mind,’ the understanding that other people have their own feelings, desires, and motives, lets us reason about what someone else might be thinking and wanting.
|
100 |
|
|
Focus:
A darker side of cognitive empathy emerges when someone uses it to spot weakness in others and so takes advantage of them. This strategy typifies sociopaths…
|
101 |
|
|
Focus:
The lack of eye contact makes an encounter anonymous, draining it of emotional connection.
|
102 |
|
|
Focus:
Empathy depends on a muscle of attention: to tune in to others’ feelings requires we pick up the facial, vocal, and other signals of their emotion.
|
104 |
|
|
Focus:
Empathy entails an act of self-awareness: we read other people by tuning in to ourselves.
|
104 |
|
|
Focus:
If self-absorbed, we simply do not notice other people; we can walk by utterly indifferent to their predicament. But once we notice them we can tune in, sense their feelings and needs, and act on our concern.
|
106 |
|
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Focus:
One cost of the frenetic stream of distractions we face today, some fear, is an erosion of empathy and compassion.
|
107 |
