|
|
Focus:
The more distracted we are, the less we can exhibit attunement and caring.
|
107 |
|
|
Focus:
The mere presence of a loved one, studies show, has an analgesic property, quieting the centers that register pain.
|
108 |
|
|
Focus:
…the more empathic the person who is present with someone in pain, the greater the calming effect.
|
108 |
|
|
Focus:
…gaffe-prone people fail to pick up the social signals that they are making other people uneasy.
|
118 |
|
|
Focus:
Those who do business with diverse sets of people in a global economy need particular sensitivity to… unspoken norms.
|
119 |
|
|
Focus:
Ground rules for what’s appropriate can create invisible barriers when people from different culture work together.
|
119 |
|
|
Focus:
Attention to context lets us pick up subtle social cues that can guide how we behave. Those who are tuned in this way act with skill no matter what situation they find themselves in.
|
119 |
|
|
Focus:
Sensitivity to how people are feeling in reaction to what we do or say lets us navigate hidden social minefields.
|
120 |
|
|
Focus:
Context awareness also helps at another level: mapping the social networks in a group or at a new school or on the job – a skill that lets us navigate those relationships well.
|
120 |
|
|
Focus:
…[there is] a subtle force dividing people along otherwise invisible signs of social status and powerlessness: the powerful tend to tune out the powerless. And that deadens empathy.
|
122 |
