Book Titles

The Enthusiastic Employee
How Companies Profit by Giving Workers What they Want

By David Sirota, Douglas Klein

Year Published: 2014
ISBN-13: 978-0133249026
Categories: Employees, Employers, Enthusiasm

238 Quotes Found

Quote Image Quote Page Number

The Enthusiastic Employee:

Only under duress will employees pay attention to feedback from managers who know little or nothing about the workers’ jobs.

329

The Enthusiastic Employee:

…receiving recognition for one’s achievements is among the most fundamental of human needs…

331

The Enthusiastic Employee:

Psychologically healthy people want to be recognized for their genuine achievements and are concerned primarily with the opinions of those whom they admire…

332

The Enthusiastic Employee:

Psychological rewards are not a substitute for money, but managers should not make the opposite error, which is believe that money can be a substitute for psychological recognition.

335

The Enthusiastic Employee:

The needs for both money and nonfinancial rewards are important. Neither can replace the other.

335

The Enthusiastic Employee:

Catching people in the act… is usually reserved for misdeeds, but applying the same principle to good performance is exactly what managers should do.

337

The Enthusiastic Employee:

…recognition is vitally important to employees and that employees listen carefully to every word that is said when it is given.

338

The Enthusiastic Employee:

…people want honest and deserved acknowledgement of their contributions and, when received, it is greatly appreciated. Don’t spoil it.

339

The Enthusiastic Employee:

…the perfect executive does not exist, and this is discovered – sometimes with shock and dismay – after the new person is on board.

342

The Enthusiastic Employee:

It is imperative that the company first seek all possible internal candidates for an opening.

343