|
|
The Enthusiastic Employee:
…quality is associated with traits that workers value – traits that are distinctly human, such as craftsmanship, dedication, and judgment.
|
306 |
|
|
The Enthusiastic Employee:
When a worker has a skill that is both important and unique or unusual in the workplace, it is a source of great joy.
|
308 |
|
|
The Enthusiastic Employee:
…receiving training – continual training – ranked at or near the top in every country in what employees say they want from their job.
|
308 |
|
|
The Enthusiastic Employee:
In addition to performing well and having their skills used, employees want to feel that what they do makes a difference, especially to their organization and to the organization’s customers.
|
309 |
|
|
The Enthusiastic Employee:
…a sense of accomplishment means completing something, doing a job from beginning to end so that a worker can see the fruits of her labor.
|
311 |
|
|
The Enthusiastic Employee:
…every effort should be made within the constraints of maintaining efficiency, to design work so that workers have a sense of completeness to their tasks.
|
311 |
|
|
The Enthusiastic Employee:
…it is almost invariably desirable… to organize by self-managing teams (SMTs) that do have beginning-to-end responsibility for significant operations.
|
311 |
|
|
The Enthusiastic Employee:
[Self-managing teams] are a complete and enriched set of responsibilities in which individual workers participate and from which, as a team, they obtain a sense of achievement and pride.
|
311 |
|
|
The Enthusiastic Employee:
…effectiveness and job satisfaction are greatly enhanced by organizing the teams around identified customers and setting the primary goal of the teams as meeting the needs of their customers in an efficient manner.
|
312 |
|
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The Enthusiastic Employee:
…human beings require some degree of attention and appreciation from others to perform at their best levels.
|
314 |
