Book Titles

The Enthusiastic Employee
How Companies Profit by Giving Workers What they Want

By David Sirota, Douglas Klein

Year Published: 2014
ISBN-13: 978-0133249026
Categories: Employees, Employers, Enthusiasm

238 Quotes Found

Quote Image Quote Page Number

The Enthusiastic Employee:

Although most people have a sense of responsibility and want to do their jobs well, that motivation can wane rapidly if no one seems to care.

315

The Enthusiastic Employee:

…if no one seems to care except when something goes wrong, motivation can quickly turn into resentment.

315

The Enthusiastic Employee:

Without feedback, there can be only a limited sense of achievement and opportunity to improve performance.

316

The Enthusiastic Employee:

…employees [need feedback], not just form the ‘numbers,’ but from a manager capable of interpreting the numbers and conveying their meaning.

317

The Enthusiastic Employee:

…managers dislike (a few even dread) giving performance appraisals; they want to get them over with as quickly as possible and with as little trouble as possible.

318

The Enthusiastic Employee:

People enjoy being praised… but it is a myth that they have no interest in learning what they don’t do well and what they must do to improve.

320

The Enthusiastic Employee:

Employees naturally want to know how they can do their jobs better because improvement will give them a greater sense of achievement and pride.

321

The Enthusiastic Employee:

…feedback needs to proceed from a manager’s intentions to help and guide his employees. The goal should be learning, not venting, shaming, or lambasting.

323

The Enthusiastic Employee:

It is easier for employees to accept the need for improvement… when they believe that management basically likes what they do and is helping them do it even better.

324

The Enthusiastic Employee:

Being specific in your praise diminishes the feeling that the praise is given for effect (a sort of public-relations gesture)…

324