Book Titles

The Enthusiastic Employee
How Companies Profit by Giving Workers What they Want

By David Sirota, Douglas Klein

Year Published: 2014
ISBN-13: 978-0133249026
Categories: Employees, Employers, Enthusiasm

238 Quotes Found

Quote Image Quote Page Number

The Enthusiastic Employee:

There is no such thing as an enthusiastic workforce in an excessively layered organization.

277

The Enthusiastic Employee:

A powerful company culture built on a belief in in the importance and value of what it does and shared norms as to what is acceptable behavior is in itself a control mechanism that lessens the need for external controls…

277

The Enthusiastic Employee:

It is critical… that participative mechanisms be at the heart of the business as well as the culture.

282

The Enthusiastic Employee:

…a major mistake managers often make is to generalize from the few to everybody.

288

The Enthusiastic Employee:

…systematic studies of the performance of telecommuters show quite consistently that they are more productive – they produce a larger amount – than their counterparts in the office.

288

The Enthusiastic Employee:

The divergence in views supports what is obvious to us all: people differ enormously in what is attractive or unattractive to them about the content of their jobs.

299

The Enthusiastic Employee:

…healthy turnover [occurs] because people should not stay in jobs they dislike, and organizations should not want them to stay.

302

The Enthusiastic Employee:

When employees are unhappy in their current situation, it’s fortunate when they also feel able to leave it.

305

The Enthusiastic Employee:

Price in the job comes from three sources: performing well, using valued skills, and doing something of significance.

305

The Enthusiastic Employee:

…few workers want a laissez-faire environment – there is no pride in that.

306