Book Titles

…[position] feedback as bridging the gap: identify where you want the other person to be, give them clear advice on how to get there, and (most importantly) emphasize that you believe they have the ability to bridge the gap. – Cade Massey

Don’t treat others how you want to be treated – treat them how they want to be treated.

…adopting a growth mind-set allows you to view criticism as a chance to get better – and makes it more likely you get promoted.

…studies show feedback helps us improve only when it comes from an expert.

We’re most likely to interpret ambiguity as negative when we’re texting or emailing with people we don’t knew well or with more senior colleagues.

…understanding and relating to your company’s culture(s) is key to feeling a sense of belonging.

…when we feel supported and motivated by our colleagues, we are happier, more productive, and stick around longer.

Understanding what the people around you might be enduring lets you better treat them with empathy and compassion.

Belonging is when you feel safe and valued for embracing what makes you feel different.

…command and control management – which uses dominance to get results – is on its way out. A relational leadership style has emotional and financial benefits.