Book Titles

No Hard Feelings
The Secret Power of Embracing Emotions at Work

By Liz Fosslien, Mollie West Duffy

Year Published: 2019
ISBN-13: 978-0525533832
Categories: Emotions, Feelings, Work

87 Quotes Found

Quote Image Quote Page Number

No Hard Feelings:

It’s not breaking news that we hold biases against certain groups that cause unintentional and implicit discrimination.

093

No Hard Feelings:

If you don’t standardize the interview process, you can’t objectively compare answers.

095

No Hard Feelings:

Work samples tend to be the best predictors of how someone will perform on the job – significantly better than interviews, education level, and even experience…

096

No Hard Feelings:

…try this magic line [in salary negotiations]: ‘I don’t want my salary to be a distraction to me while I’m in this role.’

098

No Hard Feelings:

Why questions draw us to our limitations; what questions help us see our potential.’ – Tasha Eurich

101

No Hard Feelings:

…research shows that our minds work hard to help us stay content with whatever we choose – even when what actually happens is different from what we expected.

101

No Hard Feelings:

Online and off, the best teams discuss ideas frequently, do not let one person dominate the conversation, and are sensitive to one another’s feelings.

109

No Hard Feelings:

Success depends on psychological safety.

109

No Hard Feelings:

Every person on a team knows something that no one else knows. That’s why teams exists: you need more than one person’s set of ideas and skills to solve a problem.

111

No Hard Feelings:

Cutthroat offices value bravado and bluster, traits that usually don’t make for great team players.

112