Book Titles

No Hard Feelings
The Secret Power of Embracing Emotions at Work

By Liz Fosslien, Mollie West Duffy

Year Published: 2019
ISBN-13: 978-0525533832
Categories: Emotions, Feelings, Work

87 Quotes Found

Quote Image Quote Page Number

No Hard Feelings:

No amount of time, talent, or money will save you if you let relationship conflict hijack a discussion.

119

No Hard Feelings:

…one of the most disrespectful things you can do is to make someone else feel invisible – and validation helps people feel visible.

121

No Hard Feelings:

Managers, you must be intolerant of bad apples for the psychological safety of your team.

126

No Hard Feelings:

Jerks undermine psychological safety by preying on vulnerability and leaving others feeling belittled and de energized.

127

No Hard Feelings:

Those of us who aren’t self-sacrificing saints will work on a group project only to the extent that we feel our individual efforts will contribute to a meaningful outcome.

132

No Hard Feelings:

Your feelings aren’t facts. Effective communication depends on our ability to talk about emotions without getting emotional.

138

No Hard Feelings:

…when women are kind and compassionate, they’re well-liked but told they lack leadership potential. – Deborah Tannen

145

No Hard Feelings:

…men tend to dominate conversations by talking over others (especially their female colleagues) and are faster to deem themselves experts.

146

No Hard Feelings:

When giving feedback, keep potential biases in mind but don’t withhold important critiques for fear of being seen as racist.

150

No Hard Feelings:

Research shows our social skills peak in our forties and fifties.

152