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Quiet Leadership:
Given that our working memory is small, simplifying complex ideas allows us to make connections to other ideas more easily.
|
140 |
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Quiet Leadership:
Clarifying requires listening to people intently – though at a high level – listening for patterns rather than to every detail.
|
140 |
|
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Quiet Leadership:
To clarify effectively, focus on the other person and what they might be learning.
|
141 |
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Quiet Leadership:
If you want to know when you’ve clarified well, just look at people’s heads. They will nod when you get it right!
|
142 |
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Quiet Leadership:
The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function. – F. Scott Fitzgerald
|
159 |
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Quiet Leadership:
Exploring alternative ways to take action after having an insight, instead of just going with first ideas, can be a big help in transforming performance.
|
162 |
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Quiet Leadership:
FEELING stands for Facts, Emotions, Encouragement, Learning, Implications, and New Goals.
|
175 |
|
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Quiet Leadership:
…the final step to transforming performance is following up with people to help them recognize and therefore further embed the habits they are developing.
|
182 |
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Quiet Leadership:
The greatest challenge to any thinker is stating the problem in a way that will allow a solution. – Bertrand Russell
|
189 |
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Quiet Leadership:
Feedback is the delicate art of letting people know the score. Feedback gives people information that helps them learn and grow.
|
203 |
