Book Titles

Problems disappear into the background as solutions develop.

Bringing about change isn’t easy, and it requires stretching people.

…people often give up easily when they try something new, so it helps to let them know that their frustration is normal.

…our brain is a finely tuned machine dedicated to protecting the status quo, and trying a new way of thinking or behaving can send alarm bells ringing…

One of the difficulties of stretching ourselves is that we tend to see ourselves as our limitations, not as our potential.

Having others stretch us is a way to grow faster than we would on our own.

…the right kind of stretch brings growth, and in growth there is aliveness, engagement, and passion, qualities that are necessary for achieving great performance in any role.

People get, on average, a couple of minutes of positive feedback each year, versus thousands of hours of negative feedback.

… acknowledgment and encouragement from others will help calm our mind, and allow us to focus on what we are trying to achieve.

If we want to transform people’s performance we need to master the skill of acknowledgment.