
|
Flawless Consulting:
The core transaction of any consulting contract is the transfer or expertise from the consultant to the client.
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28 |

|
Flawless Consulting:
The more the consultative process can be collaborative, the better the odds for success are after the consultant has left.
|
29 |

|
Flawless Consulting:
Authentic behavior leads to higher trust, higher leverage, and higher client commitment.
|
38 |

|
Flawless Consulting:
Too often consultants understate their wants and clients understate their offers.
|
41 |

|
Flawless Consulting:
The initial problem statement in a consulting project is usually a symptom of other underlying problems.
|
41 |

|
Flawless Consulting:
Bring people into the decision about change as early as possible. Commitment comes from having choices.
|
44 |

|
Flawless Consulting:
There are always several right answers to every question.
|
44 |

|
Flawless Consulting:
It is always necessary to talk about control, vulnerability, your wants, and chances of success.
|
57 |

|
Flawless Consulting:
You are not a magician and need to keep reminding the client of this.
|
58 |

|
Flawless Consulting:
Good contracts require good faith and often accidental good fortune.
|
66 |