Book Titles

A consultant is a person in a position to have some influence over an individual, a group, or an organization but has no direct power to make changes or implement programs.

Your goal or end product in any consulting activity is some kind of change.

The consultant’s objective is to engage in successful actions that result in people or organizations managing themselves differently.

…if your client makes a demand, you don’t necessarily have to obey.

The power balance in lateral relationships is always open to ambiguity.

People readily commit themselves to things they believe will further their interests.

Making decisions that people will support is not so easy.

When people feel that something is important and they have some control, they will be motivated to exert the effort to make things work.

…problems that are purely technical are rare. Most problems have a human element in them…

Studies done by outside experts seldom carry the kind of personal ownership and commitment needed to deal with difficult management issues.