|
Flawless Consulting:
Most learning comes from speaking and doing.
|
292 |
|
Flawless Consulting:
When we give up control and act as relative equals, we make ourselves vulnerable.
|
295 |
|
Flawless Consulting:
Consulting cannot be done well without genuine caring for the client, and the challenge is to find ways to embody our care in the way we do the work.
|
299 |
|
Flawless Consulting:
…we need to build elements of surprise, discovery, and not knowing into our interaction with clients.
|
302 |
|
Flawless Consulting:
If learning and change are truly our intent, a slower, more demanding, and more deliberative approach is required.
|
302 |
|
Flawless Consulting:
Most persistent problems that call for consultation have no clear right answer.
|
303 |
|
Flawless Consulting:
Living systems are not controllable, despite the fact that they evolve toward order and some cohesion.
|
305 |
|
Flawless Consulting:
The questions that heal us and offer hope for authentic change are the ones we cannot easily answer.
|
305 |
|
Flawless Consulting:
The door to new ways of thinking doe snot open easily, and it is the tension in the room that actually becomes the key.
|
308 |
|
Flawless Consulting:
Each intention of cultural change needs to find expression in the present, or it loses its credibility.
|
313 |