|
Unreasonable Hospitality:
There is no better way for a leader to figure out why an idea isn’t working – or how it can work better – than to walk a mile in the shoes of the people you’ve charged with implementing the idea.
|
194 |
|
Unreasonable Hospitality:
It isn’t the lavishness of the gift that counts, but the pricelessness.
|
209 |
|
Unreasonable Hospitality:
…identify moments that recur in your business, and build a tool kit your team can deploy without too much effort.
|
210 |
|
Unreasonable Hospitality:
Luxury means just giving more; hospitality means being more thoughtful.
|
214 |
|
Unreasonable Hospitality:
Gifts are a way to tell people you saw, heard, and recognized them – that you cared enough to listen, and to do something with what you heard.
|
217 |
|
Unreasonable Hospitality:
A gift transforms an interaction, taking it from transactional to relational…
|
217 |
|
Unreasonable Hospitality:
…the biggest, scariest, most impossible-seeming accomplishments start with a simple commitment to do them.
|
220 |
|
Unreasonable Hospitality:
Nobody knows what they’re doing before they do it.
|
220 |
|
Unreasonable Hospitality:
When you’re trying to level up, it’s easy to psych yourself out by focusing on everything you don’t know. But you’ve go to have faith in your ability to figure it out.
|
220 |
|
Unreasonable Hospitality:
Growth happens outside of your comfort zone.
|
220 |