
|
Unreasonable Hospitality:
Intention means every decision, from the most obviously significant to the seemingly mundane, matters.
|
022 |

|
Unreasonable Hospitality:
Two things happen when the best leaders walk into a room. The people who work for them straighten up a little, making sure that everything’s perfect – and they smile, too.
|
026 |

|
Unreasonable Hospitality:
…a ‘cult’ is what people who work for companies that haven’t invested enough in their cultures tend to call the companies that have.
|
031 |

|
Unreasonable Hospitality:
…systems are, by definition, controls – and the more control you take away from the people on the ground, the less creative they can be…
|
033 |

|
Unreasonable Hospitality:
There’s no replacement for learning a system from the ground up.
|
037 |

|
Unreasonable Hospitality:
…if you take care of your managers and give them what they need to be successful, you put them in a better position to take care of their teams.
|
041 |

|
Unreasonable Hospitality:
Run toward what you want, as opposed to away from what you don’t want.
|
054 |

|
Unreasonable Hospitality:
You should never waste an opportunity to gather intel before your first day on the job.
|
059 |

|
Unreasonable Hospitality:
…every leader should have… someone who feels comfortable telling you when you aren’t acting as the best version of yourself.
|
059 |

|
Unreasonable Hospitality:
…about starting in a new organization… Don’t cannonball. Ease into the pool.
|
064 |