Book Titles

Verification is the difference between a clever hypothesis or intuition and a solution that reliably and enduringly changes lives.

In most organizations, the expectation of instantaneous responsiveness pushes everyone into reactive mode, making it difficult to stick to any agenda.

Nearly all of the research suggests that the costs of working in [open] offices far outweigh the benefits.

The… key to innovation is a culture that prizes learning and truly invests in it.

Any organization that fails to build a robust learning program… ought to expect that its people won’t get better at their jobs over time and may well get worse.

…employees are often uncertain what exactly is expected of them.

Creating clear goals and deliverables is what makes it possible to truly hold people accountable.

Once you’ve arrived at the metrics for a given job, the number of hours people work, or how they choose to do their job should become secondary.

The ideal work schedule looks different for each of us, given the vast differences in people’s temperaments and life circumstances.

When employees are given the opportunity to design workdays that better suit their needs… evidence demonstrates – that they perform at significantly higher levels.