Book Titles

The power of believing that good things will happen to your people, and communicating that to them – the self-fulfilling prophecy – is supported by much research.

…smart bosses can spark performance by expressing confidence (in fact, overconfidence) in all their people.

Confirmation bias can cause bosses to make excessively glowing judgments about people they have invested a lot of time and money in or who they simply find to be likeable or admirable.

…even if you get the best people and put them in the best system, learning to work together takes time.

Irrational commitment to an anointed start who is really a loser can happen to any boss, no matter how experienced they are or how high the stakes.

…research shows, the more time you spend around rotten apples – those lousy, lazy, grumpy and nasty people – the more damage you will suffer.

Save your passion and creativity for those people who will benefit from it and who leave you feeling charged up rather than drained.

Developing the fine art of indifference and emotional detachment is part of becoming a boss with grit.

…there are times when the ‘divide and conquer’ strategy is the best a boss can do.

Good bosses don’t just get more out of their people and do it in more civilized ways; they attract and keep better people.