Book Titles

Good Boss, Bad Boss
How to Be the Best… and Learn from the Worst

By Robert Sutton

Year Published: 2010
ISBN-13: 978-0446556088
Categories: Being a Boss, Leadership, Management

167 Quotes Found

Quote Image Quote Page Number

Good Boss, Bad Boss:

A host of renowned bosses talk about the importance of thanking people, about the power of this small gesture, and how failure to express appreciation to people who are working their tails off is a sign of disrespect.

96

Good Boss, Bad Boss:

Expressing gratitude is especially important when the stench of failure is in the air. These are times when people most need support from the boss and each other.

97

Good Boss, Bad Boss:

The best bosses don’t just recruit people with stellar solo skills; they bring in employees who will weave their vigor and talents with others.

100

Good Boss, Bad Boss:

…the most talented people in every occupation have huge advantages over their ordinary peers.

102

Good Boss, Bad Boss:

Unfortunately, many bosses who pay lip service to cooperation unwittingly implement reward systems that stomp it out.

105

Good Boss, Bad Boss:

The best bosses do more than charge up people, and recruit and breed energizers. They eliminate the negative…

111

Good Boss, Bad Boss:

…teams with just one deadbeat, downer, or asshole suffer a performance disadvantage of 30 to 40 percent compared to teams that have no bad apples.

112

Good Boss, Bad Boss:

When a group does interdependent work, rotten apples drag down and infect everyone else. Unfortunately, grumpiness, nastiness, laziness, and stupidity are remarkably contagious.

112

Good Boss, Bad Boss:

Many organizations impose such rigid, legalistic, inhuman, and onerous evaluation procedures that these chores distract bosses from tending to their followers in more important ways.

114

Good Boss, Bad Boss:

Bosses [should] spend less time on those endless routine chores (perhaps do a half-assed job on some that don’t matter much) and spend more time showing your people a little love.

115