Book Titles

…if you can’t bring yourself to do dirty work, work with a bad cop; and if you love being tough (but compassion isn’t your thing), team up with a good cop.

No matter how necessary it may be, the people your actions hurt sometimes battle back – and may do so in mean-spirited, irrational, and humiliating ways.

…the best bosses master the fine art of emotional detachment. They learn to forgive people who lash out at them, especially those hurt by their dirty work.

…people who let go of their anger also enjoy better mental health, have lower heart rates and blood pressure, and sleep better.

If a team of world-class behavioral scientists designed a job that was optimized for turning occupants into assholes, the result would be disturbingly similar to many, if not most, boss’s jobs.

…common features of [assholes’] jobs – power, performance pressure, and exhaustion – provoke bosses to leave followers feeling disrespected, emotionally damaged, and de-energized.

Like other human beings, bosses don’t see their own flaws and do fancy themselves as better than the rest.

The best [bosses] take seriously how others judge them – and accept the uncomfortable fact that followers’ perceptions are often more valid than their own.

Bossholes’ wicked shenanigans damage performance in diverse and devastating ways.

Organizations where bossholes run rampant can suffer ruined reputations.