Book Titles

…surviving multiple layoffs wears down people’s psychological defenses, provoking depression, health problems, and thoughts of quitting.

…bosses who expose people to shorter, fewer, and more predictable round s of distress promote both performance and humanity.

We human beings can’t help wondering why things happen, even when all that cogitating doesn’t change our fates.

The best bosses know it is better to give people explanations they dislike than no explanation at all.

…even when bosses can’t stop bad things from happening to people, less damage results when they carefully explain what will happen and why.

When fear is in the air, your mantra should be: Simple, Concrete, Credible, and Repetitive.

…great bosses help followers feel powerful rather than powerless – especially during rough times.

…study after study shows that when people experience some control over their lives, they enjoy better physical and mental health.

The worst bosses not only make followers feel vulnerable and weak during hard times, they also demean, humiliate, and piss them off.

…when bosses lack compassion, employees even the score.