Quotes

To Sell is Human, Page 140

Being honest about the existence of a small blemish can enhance your offering’s true beauty.

Quit, Page 140

When we own something, we value it more highly than an identical item that we do not own…. this cognitive illusions… [is called] the endowment effect.

Traction, Page 140

To build a well-oiled machine, you have to solve issues for the long term in accordance with your vision.

The Speed of Trust, Page 140

When people do have the courage to stop the cycle of spin and Talk Straight… amazing things happen.

Sooner Safer Happier, Page 140

Leaders’ actions and ability to provide or withhold rewards communicate their preferences, which then become the preoccupation of the organization’s workforce.

Accelerate, Page 140

A lack of clarity will always, at some point, undermine the development of a dual system, as people rush off in nonaligned directions.

Decisive, Page 140

Dip a toe in before you plunge in headfirst.

The Speed of Trust, Page 140

While straight talk is vital to establishing trust, in most situations, it needs to be tempered by skill, tact, and good judgment.

Radical Candor, Page 140

By explicitly describing what was good or what was bad, you are helping a person do more of what’s good and less of what’s bad – and to see the difference.

168 Hours, Page 140

…at the same time we have seen a decrease in housekeeping standards, we have seen a massive increase in parenting standards for women and men.