Quotes

Overwhelmed, Page 129

The best workplaces recognize that working in a new way requires learning new skills and not assuming people automatically just know how to work with flexibility.

Distracted, Page 129

By choosing surveillance-based attention, we are ushering in an age of mistrust. This is the first collective loss we will suffer by cultivating a culture of distraction.

Leaders Eat Last, Page 129

When our relationships with customers or employees become abstract concepts, we naturally pursue the most tangible thing we see – the metrics.

The Badass Business Analyst, Page 129

What you need to do is forgive so you can move on with your life, your projects, and your relationships.

Emotional Intelligence 2.0, Page 129

Approaching everyone you encounter as though they have something valuable to teach you… is the best way to remain flexible, open-minded, and much less stressed.

The Way We’re Working Isn’t Working, Page 129

To really take in and process critical feedback, it must be delivered by someone who makes us feel safe and who we believe truly has our best interests at heart.

Tribes, Page 129

Leadership is the art of giving people a platform for spreading ideas that work.

Only the Paranoid Survive, Page 129

When people in the company start asking questions like “But how can we say ‘X’ when we do ‘Y’?” more than anything else this is a tip-off that a strategic inflection point may very well be in the making.

The Heart of Change, Page 129

Focus means more is achieved quickly. Quick achievements provide so much: a feeling of accomplishment, a sense of optimism.

Leaders Eat Last, Page 129

Leaders who put a premium on numbers over lives are, more often than not, physically separated from the people they serve.