Quotes

What if it Does Work Out?, Page 122

The secret to success is being resourceful. The number one way to do this is to use your network. It’s bigger than you think.

Sooner Safer Happier, Page 122

Coaches should… have a toolbox with all of the frameworks and bodies of knowledge contained within… in order to generate the best possible outcomes…

A Sense of Urgency, Page 122

…the problem with a damage control mind-set is that it is too often applied by people to protect their own careers, and not the reputations of their organizations.

First, Break All The Rules, Page 122

Every time you make a rule, you take away a choice. And choice, with all of its illuminating repercussions, is the fuel for learning.

Working Identity, Page 122

When change entails rethinking our very identity, we need substitutes for the people and groups we have to leave behind and role models for whom we might become.

Management, Page 122

Practically every basic management decision is a long-range decision… every major management decision takes years before it is really effective.

Ogilvy on Advertising in the Digital Age, Page 122

Just because you can collect data doesn’t mean you should.

Think Like a Champion, Page 122

…do more, be more, give more – and everyone will benefit.

Ogilvy on Advertising in the Digital Age, Page 122

With visibility into the entirety of the customer journey, big data enthusiasts claim to be changing dramatically the lives of consumers. All that first part (or personal) data is going to lead us to a more customized, customer-centric world.

The Speed of Trust, Page 122

We tend to get what we expect – both from ourselves and from others. when we expect more, we tend to get more when we expect less, we tend to get less.