Quotes

Accelerate, Page 117

Feelings, the thinking goes, are not easily managed and can muck up the stable reliability of the system more than help.

Never Split the Difference, Page 117

Deadlines regularly make people say and do impulsive things that are against their best interests, because we all have a natural tendency to rush as a deadline approaches.

The Infinite Game, Page 117

True trusting relationships require both parties to take a risk.

The Art of the Start 2.0, Page 117

Be bold: openly discuss your strengths and weaknesses. When people see that they can believe you about bad stuff, they are more willing to believe you about good stuff.

Talent is Overrated, Page 117

The best performers go into their work with a powerful belief in what researchers call their self-efficacy – their ability to perform. They also believe strongly that all their work will pay off for them.

Courage is Calling, Page 117

You can’t beat a problem by debating it, only by deciding what you’re going to do about it and then doing it.

The 5 Levels of Leadership, Page 117

…you must be mature and secure enough to take in people’s criticism without defensiveness and learn from it.

How Big Things Get Done, Page 117

…you should err on the side of caution and assume that your project is part of a fat-tailed distribution, because this is more likely to be the case than not.

Accelerate, Page 117

Developing the mega-force of strategic urgency requires… [people to] think seriously about what it means, and be open to and excited about new possibilities.

Never Split the Difference, Page 117

Deadlines are often arbitrary, almost always flexible, and hardly ever trigger the consequences we think – or are told – they will.