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…a management-driven hierarchy systematically creates competitive complacency, and, when the pressures are great, false urgency.
You’ve got to embrace the hard stuff. That’s where the great deals are. And that’s what great negotiators do.
Inside the business… there can usually be found clues to events that, while basic and irreversible, have not yet had their full impact.
When people feel like they’re moving forward in their jobs, this gives them a lot of zeal for the rest of their hours.
…the poorest performers don’t set goals at all… Mediocre performers set goals that are general… The best performers set goals that are not about the outcome but about the process of reaching the outcome.
To begin – or sustain – real development in emotional intelligence, you must first engage the power of your ideal self.
For many leaders, the skills necessary for the achievement of results don’t come naturally…
Silos limit access to information about the big picture, and certainly any big-picture opportunities or threats.
…the opportunity to speak exists everywhere, paid or unpaid. It’s fun, it can be profitable, and there’s no better way to get yourself known…









