Quotes

Never Split the Difference, Page 112

’That’s right’ is better than ‘yes.’ Strive for it. Reaching ‘that’s right’ in a negotiation creates breakthroughs.

High Performance Habits, Page 112

Gratitude is the frame through which we see the meaning of life.

The Making of a Manager, Page 112

…great management typically comes from playing to your strengths rather than from fixing your weaknesses.

From Paycheck to Purpose, Page 112

Listen twice as much as you talk, and treat your connection’s time and input as being more important than your own.

Good Boss, Bad Boss, Page 112

When a group does interdependent work, rotten apples drag down and infect everyone else. Unfortunately, grumpiness, nastiness, laziness, and stupidity are remarkably contagious.

Heart, Smarts, Guts, and Luck, Page 112

…an unfixed mind free of biases, preconceptions, judgments, criticisms, and expectations is therefore alive and awake to wonder, observe, process, and innovate. – Shunryu Suzuki

The No Asshole Rule, Page 112

If you want to confront the hard facts about yourself rather than wallowing in your protective delusions, try contrasting what you believe about yourself with how others see you.

Drive, Page 112

…engagement as a route to mastery is a powerful force in our personal lives.

Why Work Sucks and How to Fix It, Page 112

Everything boils down to results and so managers have some control over what the results are going to be. But the employees don’t need to be controlled as much as they used to.

Think Again, Page 112

Psychologists have long found that the person most likely to persuade you to change your mind is you.