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It’s important that leaders guard against accidental values taking root because they can prevent new ideas and people from flourishing in an organization.
…you and your team should look far afield and close to home in your search for existing solutions. If you do, you’re sure to uncover surprising and useful ideas.
If your company is a good place to work, you too may live long enough to find your glory.
Everything is negotiable: rates, payment schedules, and monthly fees. Even in good times, don’t be afraid to negotiate – it’s part of the game.
Constructing our own temporal landmarks, especially those that are personally meaningful, gives us many more opportunities to recover from rough beginnings and start again.
If the actual costs are net neutral, then the difference in how we treat people is simply a matter of mindset.
What the customer buys and considers value is never a product. It is always a utility, that is, what a product or service does for him.









