Quotes

The Advantage, Page 94

Core values lie at the heart of the organization’s identity, do not change over time, and must already exist. In other words, they cannot be contrived.

Never Split the Difference, Page 94

Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea.

Lean Thinking, Page 094

…in order to form a view… of what perfection would be, value stream managers need to apply the four lean principles of value specification, value stream identification, flow, and pull.

The Infinite Game, Page 094

Will encompasses morale, motivation, inspiration, commitment, desire to engage, desire to offer discretionary effort and so on.

Courage is Calling, Page 095

…we must know that if we fight hard and long enough, we will find everyone is with us.

Slow Productivity, Page 095

The more you can tame the small commitments pulling at your attention, the more sustainably and effectively you can work on things that matter.

Quiet Leadership, Page 95

If you want people to think big thoughts, you need them to feel safe.

Overwhelmed, Page 95

No matter how much you do, how hard you work, how much you sacrifice, how devoted you are… You will never be the ideal worker. We’re all stuck.

The Speed of Trust, Page 95

…we need to realize that we may have talents within us that we don’t currently know we have.

The Infinite Game, Page 095

How a leader lists their priorities reveals their bias. And their bias will influence the choices they make.