Quotes

Never Split the Difference, Page 86

Good negotiators welcome – even invite – a solid ‘No’ to start, as a sign that the other party is engaged and thinking.

Seductive Interaction Design, Page 086

Humor also is a safe way of exploring negative situations – often relying on shock or on setting the audience off balance in some way.

Pour Your Heart Into It, Page 086

If you share your mission with like-minded souls, it will have a far greater impact.

No Hard Feelings, Page 086

Though we may be drawn to the status quo, research shows change might make us happier.

Winners Never Cheat, Page 86

It is important that we listen to lawyers, but only for a second opinion. Your opinion ought to be the first – and the last.

The Infinite Game, Page 086

If history and almost every stock market crash is any indicator, imbalance is a bitch.

Blink, Page 86

…there’s plenty of evidence to suggest that height – particularly in men – does trigger a certain set of very positive unconscious associations.

Managing Up, Page 086

In addition to being incredibly frustrating, having an over controlling boss can and will stunt your professional growth and development.

Team of Teams, Page 086

…teams can be either far less or far more than the sum of their rosters.

Never Eat Alone, Page 86

Don’t ever talk at someone. Give them time to come along with you.