| 15820 Quotes Found |
The first commandment of getting and keeping customers is to treat each customer as you would treat yourself.
Sure win-win-sounds good! That’s exactly why it’s so dangerous and why you have to be so careful.
…the first follower plays an important role because he brings credibility to the leader. Subsequent followers emulate the first follower, not only the leader.
There is no one who has achieved greatness without wrestling with their own doubts, anxieties, limitations, and demons.
…real achievement at work requires going one step beyond emotional intelligence: you need to learn to be reasonably emotional.
Usability clears the way for a good experience by eliminating troublesome interface distractions, but a great experience stems from something more – an awareness of why people could or do care.
We fail to take care of ourselves even though the consequence is that we end up undermining our health, happiness, and productivity.
…the gap between good and great turns out to be huge. Leaders can’t ignore it.
Paying rapt attention… increases your capacity for concentration, expands your inner boundaries, and lifts your spirits, but more important, it simply makes you feel that life is worth living.









