Quotes

Getting to Yes, Page 10

If the hard bargainer insists on concessions and makes threats while the soft bargainer yields in order to avoid confrontation and insists on agreement, the negotiating game is biased in favor of the hard player.

Transformed, Page 010

Without direct, unencumbered access to actual users and customers, the product team has little hope of any kind of success.

Switch, Page 10

…psychologists have discovered that self-control is an exhaustible resource.

Overwhelmed, Page 10

True leisure, the Greeks believed, free from the drudgery of work, not only refreshed the soul but also opened it up.

The Speed of Trust, Page 10

Once you create trust, – genuine character- and competence-based trust – almost everything else falls into place.

Getting to Yes, Page 10

If your response to sustained, hard positional bargaining is soft positional bargaining, you will probably lose your shirt.

The Coaching Habit, Page 10

Building a coaching habit will help you regain focus so you and your team can do the work that has real impact…

Courage is Calling, Page 010

What we are to do in this life comes from somewhere beyond us; it’s bigger than us.

How to Be a Great Boss, Page 10

Great bosses earn the respect of those they lead; they don’t take it for granted.

Transformed, Page 010

…direct access to data is fundamental to the product model. Without direct access to the data, the product manager is flying blind.