Quotes

Off Balance, Page 79

Helping employees develop highly functioning personal lives is simply the best way to lead and manage people.

Never Split the Difference, Page 79

…you have to train yourself to hear ‘No’ as something other than rejection, and respond accordingly.

How Big Things Get Done, Page 079

Try, learn, again. Whatever the project or the technology, it’s the most effective path to a plan that delivers.

Drive, Page 79

…one reason fair and adequate pay is so essential is that it takes the issue of money off the table so they can focus on the work itself.

Distracted, Page 079

When we multitask, we are like swimmers diving into a state of focus, resurfacing to switch gears or reassess the environment, then diving again to resume focus.

Leaders Eat Last, Page 79

It is an honor in society to do things to help our leaders. And perhaps at a later date, if they remember to recognize us, they may even throw us a bone while everyone else is watching.

The Speed of Trust, Page 79

If you really don’t care – and you don’t want to care – that’s fine. But you need to understand that you will pay a tax because of it!

The Tipping Point, Page 079

…studies [imply] that non-verbal cues are as or more important than verbal cues. The subtle circumstances surrounding how we say things may matter more than what we say.

It’s the Manager, Page 80

…studies find that continual coaching has a powerful impact on performance. And goal setting has a stronger positive effect… when it is accompanied by feedback on progress.

How to Be Happy at Work, Page 80

Resonant relationships make us feel good and get more done because we are connected to and respectful of one another.