Quotes

The Inspirational Leader, Page 070

…view your employees not as who they are in their current job titles but as who they can be with your leadership training and development.

Unreasonable Hospitality, Page 070

…if you can’t find more compliments to deliver than criticism, that’s a failure in leadership…

Winners Never Cheat, Page 70

When it comes to the more troublesome negative news, be candid and take responsibility… Level with employees about problems in a timely fashion.

ReWork, Page 070

…start chopping. Getting to great starts by cutting out stuff that’s merely good.

Never Eat Alone, Page 70

Armed with knowledge about a person’s passions, needs, or interests, you can do more than connect; you’ll have an opportunity bond and impress.

The Rock Crusher, Page 070

…’hangovers’… work that was pulled and committed in a specific iteration is rolling over into the next and even subsequent iterations.

Talent is Overrated, Page 70

Deliberate practice is above all an effort of focus and concentration. That is what makes it ‘deliberate,’ as distinct from mindless playing…

The Peter Principle, Page 70

…once an employee has achieved final placement, his most vigorous efforts will never win him any further promotion.

Thanks for the Feedback, Page 70

The evaluation we give people is a reflection of our own (or our organization’s) preferences, assumptions, values, and goals.

Leaders Eat Last, Page 70

Even though we can get used to living with stress and low, regular levels of cortisol in our bodies, that doesn’t mean we should.