Quotes

Never Split the Difference, Page 66

…no communication is always a bad sign.

Courage is Calling, Page 066

…doing the thing you cannot do. It is almost always the thing you should do.

Leading the Unleadable, Page 66

Many people are aware of their weak points, but hearing about it from others can cloud a leader’s judgment in sorting through the results.

ReWork, Page 067

Stop whining. Less is a good thing. Constraints are advantages in disguise. Limited resources force you to make do with what you’ve got. There’s no room for waste. And that forces you to be creative.

Overwhelmed, Page 67

…women, particularly mothers, do about five things at once… they are never fully experiencing their external or their internal worlds.

The Making of a Manager, Page 067

…a coach’s best tool for understanding what’s going on is to ask. Don’t presume you know what the problem or solution is.

Something Really New, Page 067

…as we walk through the use of a product in detail, we begin to see what features are excess and what additional features might be added. We see where the weaknesses are instead of just the strengths.

Freakonomics, Page 067

If you were to assume that many experts use their information to your detriment, you’d be right.

Average is Over, Page 67

Games reflect and bring together modern trends in cognition, entertainment, education, and the rapid processing of information.

The Making of a Manager, Page 067

Your job as a manager isn’t to dole out advice or ‘save the day’ – it’s to empower your report to find the answer herself.