Quotes

Think Again, Page 53

…knowledge is best sought from experts, but creativity and wisdom can come from anywhere.

It’s the Manager, Page 53

…employees who have an opportunity to learn and grow a work are twice as likely as those on the other end of the scale to say they will spend their career with their company.

When, Page 53

Afternoons are the Bermuda Triangles of our days. Across many domains, the trough represents a danger zone for productivity, ethics, and health.

The Power of Regret, Page 53

Feeling is for thinking… If thinking is for doing, feeling can help us think.

Radical Candor, Page 053

Moving from great to stunningly great is more inspiring for everyone than moving from bad to mediocre.

Switch, Page 53

Big-picture, hands-off leadership isn’t likely to work in a change situation, because the hardest part of change – the paralyzing part – is precisely in the details.

Management, Page 053

The customer now has the information. Whoever has the information has the power. Power is thus shifting to the customer, be in another business or the ultimate consumer.

How, Page 53

The greater your command of HOW, the greater are the results of your efforts.

Think Like a Champion, Page 053

Do not allow fear to settle into place in any part of your life. It is a defeating attitude and a negative emotion. Recognize and zap it immediately.

The Lean Product Playbook, Page 53

Comparing satisfaction ratings with competitive products is a good way to identify where your product is perceived as better or worse.