Quotes

Blink, Page 43

…in the end it comes down to a matter of respect, and the simplest way that respect is communicated is through tone of voice, and the most corrosive tone [one] can assume is a dominant tone.

What Got You Here Won’t Get You There, Page 43

All things being equal, your people skills (or lack of them) become more pronounced the higher up you go.

Sprint, Page 43

…magic happens when we use big whiteboards to solve problems.

Leading the Unleadable, Page 43

Be courageous and set the bar of excellence high. Provide the investments and belief in your people that they can learn how.

Making the Case, Page 043

Even if you don’t place as high a value on appearance, you should know that it often affects salary.

What Got You Here Won’t Get You There, Page 43

…even when all other things are not equal, your people skills often make the difference in high you go.

Leading the Unleadable, Page 43

The real role of exceptional leadership is to create a culture where people do extraordinary things!

Winners Never Cheat, Page 43

…gaining an edge must never come at the expense of misrepresentation or bribery.

Making the Case, Page 043

Whether you are aware of it or not, your appearance, along with your actions, builds the unspoken part of your case every day.

The Way We’re Working Isn’t Working, Page 043

Because we mostly fail to recognize the fears that are inevitably associated with change, we often end up unconsciously sabotaging our own efforts to change.