Quotes

Seductive Interaction Design, Page 039

By understanding the associations suggested by different aesthetic cues, we can shape how people respond to our designs.

The Enthusiastic Employee, Page 39

Perversely, many managers appear to… do their best to demotivate employees!

Accelerate, Page 39

The inevitable failures of single operating systems hurt us now… they are going to kill us in the future. The twenty-first century will force us all to evolve…

Inspired, Page 39

…to innovate you need expertise, and the durable nature of product teams lets people go deep enough to gain that expertise.

Quiet Leadership, Page 39

…being self-directed is the only way we learn, think, invent, create, solve problems, visualize, rethink, re-engineer – you name it, it all happens within a process of making our own connections.

To Sell is Human, Page 039

To sell well is to convince someone else to part with resources – not to deprive that person, but to leave him better off in the end.

Empowered, Page 039

…technology allows you to reconsider what’s possible and reimagine every aspect of your existing business.

Drive, Page 39

People use rewards expecting to gain the benefit of increasing another person’s motivation and behavior, but in so doing, they often incur the unintentional and hidden cost of undermining that person’s intrinsic motivation toward the activity.

The Enthusiastic Employee, Page 39

…most people are reasonable in what they expect in terms of treatment and are eager to perform in a way that makes them feel good about their performance.

Lost and Founder, Page 039

Every dollar you make from services will net you (on average) one to two times the amount in an acquisition or valuation scenario.