Quotes

How the Mighty Fall, Page 036

When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilize around their practices, they’ve set themselves up for decline.

Getting to Yes, Page 36

The need for listening is obvious, yet it is difficult to listen well, especially under stress of an ongoing negotiation.

The Messy Middle, Page 036

You can build a culture that is as much about the experience building the product together as it is about the product itself.

On Becoming a Leader, Page 036

Leadership courses can only teach skills. They can’t teach character or vision – and indeed they don’t even try. Developing character and vision is the way leaders invent themselves.

Good Boss, Bad Boss, Page 36

…a hallmark of effective bosses everywhere is that they doggedly protect their people.

What if it Does Work Out?, Page 036

If you’re like most people, you’ll feel that sense of excitement and then you’ll quickly start questioning whether your idea is realistic. Don’t!

Amp It Up, Page 036

Just trying to get through each day is a depressing way to spend a career.

Think Like a Champion, Page 036

…every day is another opportunity to learn something new.

Hacking Growth, Page 036

…lack of cross-departmental communication impedes efforts to make product development and marketing more customer focused…

How to Be a Great Boss, Page 36

As a boss, you have the opportunity and responsibility to choose the people that you want on your team.