Quotes

Heart, Smarts, Guts, and Luck, Page 035

Businesses that can create a soulful cultural movement among their employees are rare, yet those who can have a remarkable advantage they should celebrate and preserve.

Traction, Page 35

Unfortunately, most organizations have not defined their core values, and the resultant lack of clarity hinders their growth.

Getting to Yes, Page 35

Without communication there is no negotiation. Negotiation is a process of communicating back and forth for the purpose of reaching a joint decision.

Empowered, Page 035

One of the critical roles of strong product leaders – especially in medium- to large-sized companies – is evangelism.

Why Work Sucks and How to Fix It, Page 035

If you don’t give people more control over how they meet the demands of work and life, people aren’t going to be able to give their best at either.

How Big Things Get Done, Page 035

…estimates aren’t intended to be accurate; they are intended to sell the project.

Thinking, Fast and Slow, Page 035

In the economy of action, effort is a cost, and the acquisition of skill is driven by the balance of benefits and costs. Laziness is built into our nature.

The Advantage, Page 35

The only way for teams to build real trust is for team members to come clean about who they are, warts and all.

On Becoming a Leader, Page 035

Integrity is the basis of trust, which is not as much an ingredient of leadership as it is a product. It is the one quality that cannot be acquired, but must be earned.

The Progress Principle, Page 035

…if extrinsic motivators are extremely strong and salient, they can undermine intrinsic motivation; when this happens, creativity can suffer.